Last updated: August 2026
This Privacy Policy explains how SOHL Health ("we", "us", or "our") collects, uses, and protects information when you visit wellness.sohlhealth.com.au (the "Site"). By using the Site, you agree to the practices described below.
We may collect information you provide directly, such as your name or email address if you contact us, and information collected automatically as you browse, such as your IP address, browser type, device information, pages viewed, and how you arrived at the Site. We do not process payments on this Site; any purchase is completed through our third-party retailer's secure checkout.
The Site uses cookies and similar technologies, including analytics and advertising tools such as the Meta (Facebook) pixel, to understand how visitors use the Site and to measure and improve our advertising. These tools may collect information about your activity over time and across websites. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.
We use the information we collect to operate and improve the Site, respond to your enquiries, measure the performance of our advertising, and keep the Site secure. We do not sell your personal information.
The Site contains links to third-party websites and offers, including our retail partner. When you click through, you leave our Site and become subject to the privacy policies and terms of those third parties. We are not responsible for the content or privacy practices of any third-party site, and we encourage you to review their policies before providing any information.
We may earn a commission when you purchase a product through links on this Site, at no additional cost to you. This does not affect the price you pay.
We may share information with trusted service providers who help us operate the Site and our advertising, such as analytics and hosting providers, and where required by law or to protect our legal rights. These providers are only permitted to use the information as needed to perform their services.
We take reasonable steps to protect the information we hold. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights to access, correct, or request deletion of your personal information, or to object to certain uses. To make a request, contact us using the details below and we will respond in accordance with applicable law.
This Site and the products advertised are intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us with information, please contact us and we will take appropriate steps to remove it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes means you accept the updated policy.
If you have any questions about this Privacy Policy or how we handle your information, contact us at support@wellness.sohlhealth.com.au.